Terms & Conditions

By accessing our website, requesting a quote, signing a service agreement, or using any subscription product, you confirm that you have read, understood, and agree to be bound by these Terms and any service-specific agreement issued to you.

We provide software services under three general models:

• Custom software projects: bespoke applications developed under a separate statement of work, with agreed scope, timeline, and pricing.
• Off-the-shelf products: configurable software products licensed for a one-time fee or per-seat pricing.
• Subscription SaaS products: hosted software billed on a recurring monthly or annual basis, as described on our Pricing page.

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us immediately of any unauthorized use.

• Subscription fees are billed in advance on a recurring basis until cancelled.
• Custom project fees are billed per the milestones or schedule in the applicable statement of work.
• Late payments may result in suspension of access to the Services.
• All fees are exclusive of applicable taxes unless stated otherwise.

Unless otherwise agreed in writing, deliverables from a custom software project are transferred to the client upon full payment. Off-the-shelf and subscription products, along with our underlying frameworks, libraries, and tools, remain the property of Xtralearn Technologies and are licensed, not sold, to you.

You retain ownership of any data, content, or materials you provide to us. You grant us a license to use them solely to deliver and support the Services, and you confirm you have the right to share them with us.

You agree not to use the Services to:

• Violate any applicable law or regulation.
• Infringe the intellectual property or privacy rights of others.
• Transmit malware, or attempt to gain unauthorized access to our systems.
• Resell or sublicense subscription access without our written consent.

We aim to maintain high availability for subscription products as described in the relevant plan, but do not guarantee uninterrupted access. Scheduled maintenance will be communicated in advance where possible.

Services are provided on an “as is” and “as available” basis. Except as expressly stated in a signed agreement, we disclaim all warranties, express or implied, to the fullest extent permitted by law.

To the maximum extent permitted by law, Xtralearn Technologies shall not be liable for indirect, incidental, or consequential damages arising from use of the Services. Our total liability for any claim is limited to the amount you paid us in the twelve months preceding the claim.

You may cancel a subscription at any time as described in our Refund Policy. We may suspend or terminate access for breach of these Terms, non-payment, or misuse of the Services.

These Terms are governed by the laws of India, without regard to conflict-of-law principles. Disputes shall be subject to the exclusive jurisdiction of the courts located in Pune, Maharashtra.

We may revise these Terms from time to time. Continued use of the Services after changes take effect constitutes acceptance of the revised Terms.

Questions about these Terms can be sent to contact@xldigital.in.